Every thing was approved. The bank card company paid the bill for the new laptop and peripherals... then Dell stepped in...

Got an email today from Dell. The Pakistani or Indian workers at Dell (Dell musta missed Obama's return jobs to America speech) called the bank card company trying to reach me for reasons unknown and when they couldn't find me, they cancelled the order. They didn't bother looking at the other two numbers on file.

Contacted Dell, I was told I'd have to go through everything again, but as I've been jumping through their hoops so much in the last 7 or 8 days I can't see straight, I just couldn't take it any more. I told Dell to cancel every thing. I'm tired of the gross incompetence. I'm sick and tired of it.

In a week or two, after I've calmed down, I'm going to talk to a computer guru/modder friend of my brother about another desktop (to be made without Dell components) and to, maybe, have him build me a new or upgraded system. The thing is I wanted a laptop for the portability and to get out of my bedroom while using the system, but now I guess not. And now I've got to return the laptop desk to Wallyworld.

I still need to download the pics from the car show, but right now, frankly my dear, I don't give a damn.

Dell's done screwed the pooch, part 2
After being convinced to contact Dell again by my brother, I did so.

Jumped through some more hoops and finally tiring of Hindi accented English, I asked to speak to someone who's first language was English. It worked, after being put on hold for almost 20 minutes. The first person I got straightened out everything previously screwed up by Dell. All I had to do was talk to the On Hold team and I'd be back in business. Well I got through. Jumped a few more hoops and was down to the wire in getting the new computer and... ... ... my phone dropped the call.

I spent the next two plus hours trying to get back to where I was, but meet a dead end with each person and department.

Tiring of the game, I again asked for English as first language, only to be sent to some one who's Hindi wasn't as noticeable as the others. Unfortunately he was a mumbler and I was worse off than before. I tried again to ask for another English first speaker and the connection was broken again... this time from Dell.

Dell kiss my hairy white Anglo arse.